How can we help?



What size should I buy?

If you’re not quite sure which size is right for you, refer to our size guides. They’re located as an image on each item. Just click on the size chart link to see all information on sizes, key features and care instructions.

Can I cancel my order?

We completely get it, we change our minds too! We submit orders quickly to our printer so you can receive them quickly. You only have 1 hour from placing your order to cancel or make any changes.

Are your shirts made with vinyl?

No, our apparel is a Direct-To-Garment printed item and thus will not crack and peel like vinyl. The ink is printed INTO the fabric, not sitting on top of it.

Can I send a gift message?

For some of our gift items, we offer gift messaging. On these items, you will see a box where you can enter your gift message. For such items, we use a boutique printer that wraps them in cellophane and they also tie a cute bow around our mugs.

However, most apparel items cannot have gift messages since the printers we use for them do not offer that option for us to send gift messages along with the orders.

Shipping, Returns & Exchanges

Has my order shipped?

Our printers typically ship most orders within 2-7 days. Once we ship your order, you will receive an email that includes a tracking number. This tracking number will become active once the carrier scans the package from our printer.

During peak times, such as holidays like Mother's Day, Father's Day, and Christmas, it's advisable to plan further ahead to ensure that your merchandise arrives when needed.

When selecting a shipping method, please note that the shipping days indicated for each method are the carrier's estimated time of delivery, which does not include processing time.

My order hasn't arrived

To avoid unnecessary email exchanges, we recommend tracking your package with the tracking number provided in the email notifying you that your order has shipped. Please note that if you haven't received this email, your package hasn't shipped yet.

When tracking your package, if the status shows "Delivered," it will be your responsibility to contact the carrier and file a claim, as WickedlyMod cannot provide any additional assistance at this point since the carrier is in control of delivery. However, USPS can assist you in locating your package by looking up timestamps and GPS coordinates where the package(s) were dropped.

Do you accept returns or exchanges?

At Wickedly Mod Inc, we strive to ensure your complete satisfaction with your order. However, please note that we do not accept returns or exchanges for refunds. Instead, we offer store credit in the form of a gift card. Please be aware that items on sale or purchased with a promotional code are considered Final Sale and cannot be returned or exchanged. Discounts, promotions, and shipping costs are non-transferable to new purchases. Additionally, a 15% restocking fee will be applied to the refund amount. For exchanges, once we receive the original item we will send a gift card (minus 15% restocking fee) so you can purchase your new size.

To ensure that you select the correct size apparel, please refer to the sizing chart provided with each item. If there are any issues with the shirt, please message us within 3 business days and we will take care of you and replace it ASAP. (Note: you may be required to submit photos of any damage, incorrect sizing with photo of the design, etc)

Please note that the exact colors of our merchandise may vary due to factors such as photography lenses, indoor/outdoor lighting, and computer monitor resolutions. Additionally, clothing patterns may also differ from what is shown in the photos. These variations do not qualify as defects. If you attempt to return the item to our facility without authorization, you will be responsible for paying the return shipping costs to have the item shipped back to you.

The item must be unworn, unwashed and unused with original tags attached with proof of purchase provided (proof of purchase can be your order number, or your invoice received with your order). Wickedly Mod Inc. has the right to reject a return if they do not meet the above conditions. In this instance, we will contact the customer to organize how the customer would like the item sent back (at the expense of the customer).

All personalized and custom items are also not eligible for any return or exchange.

If you need to submit a return or exchange an item for a different size, please notify Wickedly Mod Inc within 7 calendar days of the delivery date shown on your shipment tracking. No exceptions will be made. In the event that an item is damaged or defective, please notify us within 3 calendar days of the delivery date shown on your shipment tracking. Once you receive a return authorization from Wickedly Mod Inc, please ship the item back to us within 7 calendar days (postmarked) and provide us with the tracking number, if requested. Thank you for your cooperation.

Do I have to pay for return shipping?

Return shipping for change of mind or incorrect fit is the responsibility of the customer and are non-refundable. We recommend keeping your tracking details as Wickedly Mod Inc are not liable for returns lost in transit. If you have received a faulty or incorrect item, please contact us within 3 business days from date of delivery so we can take care of you immediately and get a new one out asap.

Do you ship overseas?

No, unfortunately we currently don't ship all over the world. We do ship to the US on and US & Canada in our Etsy shop.

Care Information

What are the care instructions for apparel?

Each item has an image card (click on the size chart for more info) that covers the care of that item. General rules of thumb:

▸ Wash inside out, in cold water, on gentle cycle. Tumble dry low or let air dry
▸ Do not use Fabric Softeners or Bleach
▸ Do not dry clean. Avoid ironing on the design.

What are the care instructions for mugs?

Each item has an image card (just click on the size chart for more info) that covers the care of that item.

Ceramic mugs are dishwasher and microwave safe.

NOTE: Travel mugs are handwash only and not microwave safe as they are stainless.

Get in touch

Have questions about your order, or a general inquiry?