This listing is for those customers who want to send their necklace or bracelet back for rework. (please contact us first to see if this is possible and for the exact fee you will choose).
For United States customers, shipping cost will include the cost of a pre-paid mailing label being emailed to you so you can print the label, attach to the package, and drop in any US mailbox to ship back to us. It also covers the cost of mailing it back to you.
MAKE SURE WE HAVE AN EMAIL ADDRESS ATTACHED TO YOUR ORDER SO WE CAN SEND THE LABEL.